Data We Hold and Why We Hold It
When you open an account, we collect your name, contact number, email address and the payment method you use — whether that is JazzCash, Easypaisa or Raast. Each deposit or withdrawal via these rails generates a transaction record tied to your account wallet. We retain that
-
1
record to process payouts, resolve disputes and meet any reporting obligation imposed by applicable law. We also collect device and browser data — your IP address, session timestamps and app version — to maintain account security and detect unusual login activity. If you connect through a
-
2
mobile browser or our app, we log the device type and session duration; this helps us keep your account accessible when you switch between phone and desktop. We do not sell your personal information to third parties. Data shared with payment processors like JazzCash and Easypaisa
-
3
is limited to what those processors need to execute the transaction. Availability of our services depends on local law and eligible regions. Where local regulation requires us to retain certain records for a defined period, we follow that requirement and delete data once the retention window
-
4
closes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.